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Hello, I'm Tiago!

I'm a UX & Accessibility Researcher who answers questions and understands user needs by conducting qualitative and quantitative research.

Illustration of Tiago in front of a laptop
My work

My work

OpenSRS Redesign

Qualitative and Quantitative Research

Project duration: 2 months

Qualitative and quantitative research OpenSRS's redesign pricing section.

Hover Accessibility

Accessibility Research, UX Research

Project duration: 2 months

Accessibility testing on Hover's pricing and sign-up flow

So.We. Smart House

UX Research, UX UI Design, Prototyping

Project duration: 3 months

Design a novel feature (Automated routines) for the So.We smart house app.

Dr. Maclay General Practice

UX Research, UX UI Design, Prototyping

Project duration: 4 months

Australian medical website that informs patients and offers online services.

About

UX and Accessibility Researcher born in Brazil and living in Toronto, Canada.

I answer questions by conducting qualitative and quantitative research. These questions aim to better understand users and improve the usability and accessibility of digital products. 

Inclusion in the digital world is very important to me. Hence, accessibility research is a passion of mine. I believe that by making products accessible to all, we are assuring everyone, including people with disabilities, their basic human rights.

At Tucows, I've been actively working to evangelize accessibility by forming a cross-functional a11y team.

Fun fact: I hold a Ph.D. in Plant Pathology, which largely contributed to my professional development and expertise in research methods.

About

Tools

-  UserZoom

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-  UserTesting

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-  Lookback

-  Maze

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-  Optimal Workshop

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-  UsabilityHub

Skills

-  User Interviews

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-  Usability Testing

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-  Heuristics analysis

-  Competitive analysis

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-  Card Sorting

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-  Concept Testing

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